Back/neck/joint problems

Self-Referral to Outpatient Physiotherapy Services

We understand how aches and pains in your joints, muscles and bones can cause frustration and worry, impacting on your daily activities. In most cases, these can be treated by yourself, in your own home using guidance available on our website.


If you continue to suffer with a condition or injury affecting muscles, joints and soft tissues such as low back pain, shoulder pain, neck pain, a Physiotherapist may be able to help.


You can now refer yourself to see a Physiotherapist for an assessment, without the need to consult your GP first. Simply visit our website and complete the required information on our Self-Referral Form


        • You must be registered with a GP Practice in Dorset
        • You must be 16 or over
        • This service is not available for neurological, gynaecological or respiratory condition. Your GP or nurse practitioner will refer you in their usual way.
        • Treatment after a recent operation: Please ask your consultant to refer to us which will include all required information

If you, a relative or carer are unable to access the internet please advise your GP practice where help may be available.

If you have any concerns your GP, Consultant or Healthcare Professional can still refer you to Physiotherapy via the same link on our website.


What can I do to help myself in the meantime?

Research has shown that resting for more than a day or so does not help with problems such as back pain and may actually prolong pain and disability. You may need to modify your activities initially, but the sooner you get back to normal activity the sooner you will feel better.

Initially moving stiff joints and muscles can be painful, but this is a normal response and not a sign of damage. Feeling a bit sore initially is also normal and often a good sign that you are making progress. Gentle movements of the joints/muscles will help to prevent continued pain and stiffness.

Changing your position or activity frequently throughout the day will help to prevent and reduce stiffness. Try to build up your general activity gradually.

Hot or Cold?

If you have a recent injury (less than 72 hours) you may benefit from a pack of frozen peas or ice wrapped in a damp towel for 10 – 20 minutes. This may help to reduce any heat/swelling.

If you have an old injury or recurring problem you may find that holding a hot water bottle wrapped in a towel on the affected area for 10 – 20 minutes reduces pain. Movement of the affected area will aid in preventing stiffness and pain.

NB: Be aware that hot and cold can BURN and that you need to check (every 5 minutes) that your skin does not become very red or blotchy. If this happens STOP immediately.


‘Over the counter’ painkillers can be helpful. A pharmacist will be able to advise you on the appropriate tablets. If your symptoms worsen you may wish to see your GP.

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